Criminal History Name Search
Beginning July 1st, 2021, our phone options will change. To contact
the Access and Dissemination Bureau, for questions related to the DPS Secure website,
FACT Clearinghouse, Civil FBI Rap Back, the Criminal Justice Rap Back Program of Texas,
Secure Site account information, billing questions, or information related to our
Identogo fingerprinting locations, please call
512-424-2474. The options will be as follows:
Option 1 – Criminal History Inquiry Unit: For Secure Site or FACT
Clearinghouse account inquiries and password resets.
Option 2 – Criminal History Inquiry Unit: For inquiries regarding
the status of Texas personal fingerprint results, open record request, legal name
change, domestic or international adoptions, immigration, or how to obtain a
personal criminal history record.
Option 3 – Audit and Training Unit: For questions about agency
audits, to schedule an audit training, questions about Security Awareness training,
assistance with CJIS Audit or CJIS Online, or questions about audit forms.
Option 4 – Billing Unit: For questions about invoices for
established accounts or prepaid accounts.
Option 5 – ADB Support: For fingerprinting appointment
availability, location status, issues or concerns regarding the FAST program.
Option 6 – Fingerprint Services Unit: For questions on the FACT
Clearinghouse and FBI Rap Back programs, or technical concerns for the FAST
Searches submitted by batch are available from the Search History page for 7-days from the date searched and available for download from the message center for 30-days.
Users requiring documentation of searches performed and the hits returned, the Department recommends printing and/or saving of search responses.
Search history (what was searched for, but not what was returned) will continue to be available for 3-years from the date submitted.
The Criminal History search has been updated to produce more thorough results. The
system starts with a narrow search and expands to a wider search. Here is an example
of some of the combinations that the system will try:
- Last, First, and Middle name.
- Last & First name without the middle name.
- Name match with a matching birth month & day.
- Entering a full date of birth will narrow the search.
We understand users like the comforting "No Hits" message but the system now
automates these additional searches to ensure a thorough search.
Each time you search you are charged one credit ($1.00). You are charged for your
initial search. You are not charged for these additional searches or opening multiple
The web interface will tell you what each result matched on, placing the closest
match on top. Although not currently reflected in the Batch Download, it will be
added in the future.
Applicants disputing the results of a name based criminal history search will need
to request a personal review of their criminal history record information by submitting
fingerprints to identify if a record exists with the Department.
Secure Site Eligibility
To be eligible for an account on the CRS Secure Website, your organization must
fit into one of the following two categories:
Legislatively Authorized Private Entities:
- Private Schools
- Private Colleges
- Residential Dwellings – including Housing Authorities for employment
- Volunteer Centers
- Safe Houses
- In-Home Residential Service and Delivery Companies
- Volunteer Children's Activity Providers
- Private Health Providers – Nursing Homes/Home Health
Legislatively Authorized Government Entities and Criminal Justice Agencies:
- Cities – employment and licensing
- Counties – employment and licensing
- School Districts – public schools, region service centers, charter schools, and
open enrollment charter schools.
- Higher Education – state or public colleges and universities including community
- Hospitals and Hospital Districts – public/non-profit
- Housing Authorities – tenants only
- Public Transportation
- Fire Departments
- Regional Tollway Authorities
- State Agencies
- Count & District Clerks
- Juvenile Probation
If you need additional assistance to determine if you are eligible for the Secure
Website, please call 512-424-2474.
If you are not eligible for the Secure Website (https://securesite.dps.texas.gov), you can
still access the Public Website (https://publicsite.dps.texas.gov).