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Texas Department of Public Safety

TxDPS Crime Records Division

USER: Anonymous (0,0) SERVER: DPSWEB2 DATE:9/18/2025 5:31:34 PM LANG:ENGLISH (UNITED STATES) ORIG:SecureSite

TxDPS Crime Records Division

Secure Website

Notice: FACT Clearinghouse Changes
  1. Clearinghouse Status as of 9/11:
    • Majority of transmissions are processing normally.
    • A number of transactions are still experiencing delays from 8/21 forward, we are actively working to get all records caught up.
    • FBI Reject responses are still being investigated but some reject responses are now displaying correctly.
    • Some FBI Rap Back transactions are still experiencing delays.
  2. FACT Clearinghouse Updates Implemented:
    • Worklist names have been updated.
    • Removal of color status radials from Worklists, Recent Applicant Submissions section, and Texas Criminal History sections.
    • Removal of HIT/NOHIT indicators from Recent Applicant Submission section, and Texas Criminal History sections.
    • Removal of CRS/CRT and FRS/FRT indicators.
Contact Us
Please contact our Fingerprint Services Unit for any questions regarding this notice.

Fingerprint Services Unit Fingerprint.service@dps.texas.gov 512-424-2474, Option 6


Crime Records Conference 2025



The Crime Records Division (CRD) of the Texas Department of Public Safety is thrilled to announce the 2025 crime records conferences. These summer conferences set to be hosted across the state aim to enhance your knowledge and skills in a variety of CRD topics:

https://www.dps.texas.gov/section/crime-records/crime-records-conferences

Please join our conference email list by completing this form: https://forms.office.com/g/xTCVKUtbLQ






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