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Texas Department of Public Safety

TxDPS Crime Records Division

USER: Anonymous (0,0) SERVER: DPSWEB1 DATE:10/3/2025 8:08:08 PM LANG:ENGLISH (UNITED STATES) ORIG:SecureSite

TxDPS Crime Records Division

Secure Website

Notice: FACT Clearinghouse Changes
  1. Clearinghouse Status as of 9/25:
    • Majority of transmissions are processing normally.
    • A number of transactions are still experiencing delays, we are actively working to get all records caught up.
    • FBI Reject responses are still being investigated but some reject responses are now displaying correctly.
    • Some FBI Rap Back transactions are still experiencing delays.
  2. FACT Clearinghouse Updates Implemented:
    • Worklist names have been updated.
    • Removal of color status radials from Worklists, Recent Applicant Submissions section, and Texas Criminal History sections.
    • Removal of HIT/NOHIT indicators from Recent Applicant Submission section, and Texas Criminal History sections.
    • Removal of CRS/CRT and FRS/FRT indicators.
Contact Us
Please contact our Fingerprint Services Unit for any questions regarding this notice.

Fingerprint Services Unit Fingerprint.service@dps.texas.gov 512-424-2474, Option 6

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